The buyer also publicly would comment on my post demanding I reimburse them for cleaning costs and after multiple posts from them I had to block and report the buyer. 4 Essential Strategies to Make Poshmark Sales, 21 Top Brands to Sell on Poshmark in 2021, 24 Things to Do When Your Items Arent Selling, 21 Places to Get Clothes to Sell on Poshmark. I once had a buyer open a case stating that the jeans were missing a rivet. And follow these tips to avoid cases and these tips to protect yourself in the future. Some love notes that mention shipping speed. I tried to fight it, but Poshmark sided with the buyer. In these cases, reply stating your reasons for the sale being legitimate and add pictures if necessary. Both those things are based on the customers body type and preference. They buyer received it and claimed I sent a wrong jacket with posting pics of a nasty looking faux fur jacket that has similar color to one I sold. Returns are a part of selling. Sometimes, a frazzled seller can inadvertently mix orders up and buyers end up with a different item on their doorstep. . The buyer said, The sizing/fitting is very weird. Dont rely on Poshmarks conversions. If youre not sure how to describe something, browse through listings and see how others disclose flaws in their items. First, lets identify the valid reasons that guarantee refunds from Poshmark: Honest mistakes happen. If a fragile item doesnt fit in a box well (e.g., too big of a box), the item will shift around a lot during transit. [email protected]. 24 Things to Do When Your Poshmark Items Arent Selling + Checklist! Think about itif you were in their shoes, would you rule in favor of the unpleasant person or the one whos well-mannered? The key lies in how fast you act and how clear your proofs are. Ive made over $90,000 selling clothes on Poshmark. HOW TO AVOID HAVING A CASE OPENED IN THE FIRST PLACE. Once the transaction was closed, I blocked the buyer and never looked back. However, if the item you received is not as described, such as the item is different than the photo, the size is incorrect, or there are damages of any kind that you did not expect. If you still have additional photos of the item saved to your phone, submit those to support your case. How to Make Money in One Hour, Here Are 20 Ideas - Due Then select "order Not as Described". So whether this is your first case or your fifth, Ill tell you everything you need to know about Poshmark cases and what to do if one is opened against you. they never returned it to me and ebay voted in my favor. Your photo taking skills will improve, which will serve you better in the long run. Leave no room for loopholes when listing your items. Response: The item was photographed in natural light and accurately reflects the color of the . In that case, you can choose from reasons such as. There are two ways you could file for a return at Poshmark: File a return via the app Open the Poshmark app and go to the Accounts tab. Reddit and its partners use cookies and similar technologies to provide you with a better experience.