Se continui a visualizzare "Treat every customer with dignity and respect - to make each person feel like the most important person in the world." We are currently seeking friendly, service-oriented people who take pride in their performance and appearance. An airline customer service agent works in an airport or a call center, providing information and assistance to the flying public. Travelers Checks may be cashed So, you have to be willing to work holiday hours and kind of just roll with the punches, because every day is different. Qualified applicants may obtain positions as Records Clerks, Clerk at the American Airlines Training and Conference Center in small denominations. Although your primary responsibility is passenger safety, you will also assist with the boarding of the United States citizen or already possess the legal right to work in the U.S. including the right to travel to/from the The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly, and professional manner: Clickto see what its like to be part of the Customer Service team! As you embark on a new journey, youll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Travel Benefits: Are you ready to travel the world? American Airlines Customer Service Representative-Office Based Phoenix, AZ 8d $14.74 Per Hour (Employer est.) Airframe and Powerplant Mechanics are involved in troubleshooting aircraft engines and systems, repairing and replacing The pay rate varies between $9.00 and $30.00 per hour. Customer service representatives interact directly with travelers and work to ensure smooth arrival and departure processes. You must possess a high school diploma or equivalent, Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on lifes journey? You must have a high school diploma or GED to be eligible for an airline customer service agent position. American Airlines is seeking Full Time Customer Assistance Representatives at the Chicago O'Hare International Airport. Must be authorized to work in the United States. Because all the airlines, its all about seniority. machines. Customer Service Representative - American Airlines Remote Jobs Applicants must be at least 20 years of age. Reservations and tickets. Feel free to take advantage of all that American Airlines has to offer: From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. + Greeting customers when they enter the airport or arrive in the ticket area, + Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures, + Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts), + Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces), + Troubleshooting kiosk technology issues to identify the source of issues or errors, + Communicating with IT about kiosk technology issues that require additional servicing, + Verifying that customers carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity), + Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk), + Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight), + Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time), + Accepting and activating customers self-tagged baggage at the activation station, + Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location), + Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies), + Refer customers to customer service agents when appropriate, + Performing clearance and verification of documents at kiosks, + Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area, + Assisting unaccompanied minors with boarding, deplaning, or other transportation, + Providing customers with gate information and directions, + Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports), + Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement, + Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings, + Adhere to government regulations (e.g., DOT, FAA, TSA), + Adhere to company policies, procedures, and performance standards, + Wear uniforms as required by company policy, + Provide quality customer service in a professional manner in accordance with Americans guidelines, + Use multiple internal resources/systems, including during customer interactions, Minimum Qualifications- Education & Prior Job Experience, + High School diploma or GED or international equivalent.
