If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. You should receive a confirmation after concluding your transaction. If the sender is willing to do so, they can log into the UPS portal to update the address associated with the package. comments sorted by Best Top New Controversial Q&A Add a Comment Learn more aboutFedEx Delivery Manager. How can we possibly contact them with a question? My ticket ID is ****. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. If you need to change your name or email address, you will need to access your account on AXS.com. This policy will apply regardless of how the error occurred. How can I change or correct the delivery address for a FedEx package Ive already shipped? If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. I understand your frustration with this matter at this time the only method of delivery available for this event is Will Call. You can also use your UPS Delivery Notice number online to request a hold on eligible packages. As a matter of policy, BBB does not endorse any product, service or business. You should evaluate your risk in determining whether to attend the event. The Service currently accepts various credit cards, debit cards, and digital methods of payment, such as PayPal (each, a Payment Method), and Payment Methods accepted on the Service may change over time. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. Click-N-Ship. And if youre a business owner or high-volume shipper, check out the many benefits of a customized tracking dashboard. Dont see what youre looking for? If we suspect, in our sole discretion, unauthorized or fraudulent use of a seller or buyers account with us. Get answers to product and service FAQs quickly, without having to make a call. 3. A per-order delivery fee may also be assessed, depending on the delivery method. You can try contacting them if you have any questions." What are the most common delivery methods? Changing the address on a UPS package is not something that you can do on your own. All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase.We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use.
