Called customer service and was advised to go to one of their botiques where they assured me they could help me there and they couldn't. Basically gave me the runaround. I spent 1000s on Fendi products. I bought a ring for my daughter that after a few months the coating had all come off and looked awful. DHL even sent us an email to forward to Fendi. Live Chat 9am - 9pm (EST) 7 days a week By submitting Contact Form, you agree to our Privacy Notice. So far the service has been in line with other luxury brands, but lets wait and see what the overall resolution is. Please help me get a credit or refund as they gave me a faulty coat and I had to buy another coat. Case is closed. Suggested companies are based on peoples browsing tendencies. I contacted the customer to say we had their parcel and asked if they had received ours. After reading about ur unfortunate dealings with Fendi, I will never shop threre again. The company offered absolutely 0 help. Recently I came across a blue flat pouch clutch men's bag, love everything abt it, the size,design was perfect. You must log in or register to reply here. I am demanding a full refund before resorting to litigation. Once on 11/23/2022 and once on 11/27/2022. Get Contact Info. Fill in this form to send us an email. You can now sport that well-known logo on everything from a headband to a polished dress and even a hoodie. Here are 8 tips for writing great reviews. (By clicking "OK", your complaint will be closed as Resolved. Sent in numerous pictures and have not recieved any responses. We also ensure all reviews are published without moderation. Founded in Ro. This department encompasses the Legal, Ethics & Compliance, Intellectual Property, Internal Control, Procurement, and Real Estate & Facility Management departments. You are very fortunate, Fendi, to have such a treasure on your team. Recently I came across a blue flat pouch clutch men's bag, love everything abt it, the size,design was perfect. After some time, the beads along the top, side and whereever the the lining was glued to the bag turned yellow (yes, you can see it clearly that it is all discolored). Are you sure you want to remove the following item from your Bag? After a few days with no response, nor any refund to my credit card, I again contacted FENDI, this time via chat. This flap opens with a magnet to a brown nylon interior with a zipper pocket. I called back - I got a different representative who did have a pleasant tone - at the time I felt like she was helpful. Through digital instruments, we want to offer our clients made-to-measure services and the same exclusive purchasing experience as in a boutique; one that is personalised and highly sought-after. The store reached out to the client but, he didnt respond. I got my husband a pair of pool slides for his birthday last July from their store in Mykonos, Greece only to find actual tears in the rubber from the sides just after month of use. If you no longer have the care card, contact Fendi customer service or visit a Fendi boutique for assistance. It was rerouted by *** since I asked CS agent if she could cancel the order as I had to leave for business trip abruptly and couldnt receive the package. A Happy Client Note- FENDI Mall of Emirates- Dubai, UAE Employee name - YAN Date of the visit- November 3, 2021 NOTE: if you ever need anything, always ask for YAN. Some of the add-ons on this site are powered by. What is FedEx customer service email address? - EasyRelocated Favorite Designer I returned an handbag that I purchased for $2,079.19 on 10/5/22 from Fendi online. Its day 26 since I ordered the product from Fendi online store still no updates on the order. Well guide you through the process. 2023 Trustpilot, Inc. All rights reserved. How do I get answers from FedEx?
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