28-09-2018 that manager is the one who is also in charge of complaints. 16:09. Stay connected and collaborate seamlessly, no matter where you are. Company no. Here are the contact numbers for some of the major providers (although as we'll explain in the section ' Cancel phone contract by text ' you can also get this info with a single message). Re: Aerial Direct - Has anyone managed to get out of the contract? Well done and the best of luck with this. They told me they are 'O2' and have the same deals but with better discounts so i'd be silly to want to move, then the guy hung up on me. Grandchildren grounded . Surinder Singh was brilliant in dealing with new new phone enquiry and was very responsive and clear throughout the process.Thank you very much. On speaking to them last night, they agreed to cancel this but not until 60 days have passed. Ive posted a link a few times to the best place to report, this is similar to what happened to me. Enter your postcode (and landline if you have one) to check package availability, prices and broadband speeds for your property. Instead, they couldn't be bothered to deal with my complaint so they closed it in secret without telling me hoping I'd forgotten. (https://aerial-direct.itclientportal.com/ClientPortal/Login.aspx). 4 days ago, None None but i was wary of sending my passport info and such via email or post, and needed to know if i could redact it to protect against identity fraud. Yes. Are they a bonafide company? Tweeting a message uses about 500KB, but if youre uploading lots of photos, itll eat up more. on To keep using your device, please re-register your device in the MyO2 app. To continue to get the best out of your handset it is important to keep it up to date. Please view our Privacy Policy for more information about how we 3 days ago. And by the way, the manager who was dealing with my complaint told me there was no point in making a complaint nt anyway since in their internal procedure, everyone would agree I was wrong and so would the ombudsman, and they went ahead and closed my complaint with out my knowledge or permission??? I made the call about S P TwoDeal alerts which were costing me 1.50 a time and also about my high billsSpoke to a very nice and helpful lady which resolved the problem, Thank you for leaving us a review. Obviously this is a big deal since your deadline of 1 year to complain to the ombudsman starts to run from the date of the deadlock letter. 5 days ago. There are five different ways you can do this - Send Sky a message via Facebook Messenger Send Sky a text on: 07786 200342. however i ALSO contacted aerial direct for a subject access request, about redacting my ID . If you have any further questions or require our service again please do not hesitate to call us on 01329 558 558.Aerial Direct, Having found that my Grandchildren had been using my phone for International Calls and racking up a large bill , I contacted your operator to reinstate a cap on calls , Friendly and helpful lady who sorted the situation with no fuss . 12:57. They will give you advice and then pass on the details once taken a report, unfortunately I cant really do much as I was caught in the same way your daughter was and was oblivious to it, had to learn the hard way but Im nearly at the end of the contract now.