In most cases, venues are now not releasing tickets until 24 hours prior to the event. Sure you have guarantee against fraud, but that's not the point. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Understanding your order's delivery status Print. Spanish Nights Tickets - StubHub There is no need to worry though, you are always covered under our FanProtect Guarantee and if there is an issue with the delivery of your tickets, we will find you comparable replacements or your money back. Hey @PM444! We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Hell they got there money so send the tickets. Danielle is the author of this solution article. "Stubhub is saying they cannot refund buyers because sellers . Explain your case the best you can. Use of this website signifies your agreement to our, Understanding your order's delivery status. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. So buyer beware. They gave the tickets as a surprise Christmas present to their 14- and 12-year-old girls. It is not in a seller's best interest to cause issues for a buyer at the same time. Some venues, artists, and teams don't release tickets until a couple days before an event. Yes That happened to me, and although I understand StubHub isn't responsible for a flaky seller, they did not notify me about the tickets no call, no email, no account notification. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Is this just an excuse to try and scam that they can't send right away? Unsubscribe easily. The event is tonight. I am listing mobile Yankees tickets from Ticketmaster. I was unable to get tickets through Ticketmaster as it had sold out. I was told it would be taken care of and that I did not need to do anything. Obviously AVOID IF YOU CAN. Ticket not available until day before the show? : r/stubhub - Reddit Get buying tips about Ticket Websites delivered to your inbox. Call toll-free from the U.S. or Canada, or chat online with support. by the end of the day on your order's expected arrival date. The Ascent is a Motley Fool service that rates and reviews essential products for your everyday money matters. After the switch, you will enter the email address you use to access the community in order to reset your password. We keep track of all orders and guarantee delivery by the date in your account. If StubHub decides you can be refunded, you'll probably get an email at some point on how to collect your refund.
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