Games are property of their respective owners. . How can I get a refund for a Marketplace Map/Bundle/Rank? 4. According to the Terms and Conditions listed onprepaid cardspurchased at a retail store,we areunable to offer refunds for prepaid cards. Hello, I was going to redeem my free gift today on Minecraft and I got so many notifications. Texture Packs. With your free Xbox Live player profile, every purchase you make is tied to your account. Follow the steps in the previous section titled, If you have an Xbox Live account associated with your game and you were logged in at the time of purchase, your coins and content will be associated with your Xbox Live account. In many cases, this happens when parents purchase these items orredeema giftcardon their own Microsoft account and dont realize that they cannot be transferred to a childs account later. I looked at the FAQ, but they only have instructions on what to do if you want a refund on Minecraft itself (and even that only says "contact store support for the device that you made your purchase on," which is not helpful because this . MASH-UP PACKS. Any digital item including digital games, download content (DLC), subscriptions, and download codes (including any physical products that include digital items, such as Nintendo eShop cards). That way, you can use Minecoins and content you buy across other devices, when youre logged in. I didn't receive the coins that I purchased. Hello there! #3 Jun 4, 2018. Follow the steps in the previous section titled Can Minecoins be refunded? What should I do? However, if an unauthorized purchase was made by someone else, contact store support for the device that made the purchase. Join Date: 6/4/2018. I didn't download the map yet, so is it possible I can get my coins back? Although it doesnt go by that name anymore, the game is still available for Androids, iOS, Windows phones, and Fire Tablets. Your content will be listed. so i was wondering how i could refund it again (if its even possible)? for support. Since Minecraft can be played on many platforms, the refund procedures depend on the companies behind them. When requesting a refund for Minecraft Pocket Edition, youll need to contact the company through which youve purchased the game. Locate . If you tried to purchase more coins but you dont see them in your wallet, follow the steps in the previous section titled. Please send the package via a registered or insured shipping method as Nintendo will not be responsible for lost or misdirected packages. Note:If youre a parent with associated child accounts that share your Xbox subscription, make sure that you make purchases with your own account, as child accounts do not provide a payment method for this. Minecraft is available for numerous platforms, and the game itself has over 15 editions. In most cases, youll need to submit a refund request to the company through which you purchased Minecraft. If you see a completed purchase, restart your device as it may need to be updated. Most companies require you to request a refund within the first 14 days of the purchase and only if youve played the game for less than two hours. If we've done something that has caused you to be unable to access your Realm, contact, , and we'll try to fix it. Depending on the edition, the refund policy can vary. After reaching out to the publisher at their listed support email address . The refund policies for the game will depend on the company you used to make the purchase. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Get ready to show off your love for Minecraft with officially curated Minecraft apparel, accessories, and drinkware.
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