certainly lost but as long as DPD is not closing investigation, no cancellation possible. I got a call, a driver for DPD trying to delivery my parcel. One of the deliveries worth around 700 was not delivered but had been taken and signed for by someone. Thursday 25 August. I phoned Dpd earlier today 10am approx, they said the package is missing and offered nothing other than saying this and to contact PCSpecialist. Be wary of such a trick, folk! Nothing. I was informed that a search would be launched for my parcel. Liability in case of loss is under the Universal Postal Union conventions. Alternatively sign in to your account or register with us if you haven't already (make sure you use the same email address you used to book the parcel). An absolute embarrassment. DPD will want more time to "investigate" and then will put we come back with the same answer. LIVE WEBINAR Join us to get an in-depth understanding of customer experience in 2023 | Thursday, February 23rd, 2023 | 3 PM EST |Register Now. Compare The Market Limited is authorised and regulated by the Financial Conduct Authority for insurance distribution (Firm Reference Number: 778488). 16th was only yesterday, we had someone on here before Christmas post their order seemed to be lost but all was sorted a few days later. The really annoying thing about this case is that DPD delivered a separate package from a different seller and have the same signature/initials for this (which we got fine). Provide branded tracking experiences and enrich customer information with delivery satisfaction ratings. Maybe it's some rare cases and I'm being unfair but I can only describe my experience. - Please contact the sender if you have not received your parcel within the estimated delivery date. Because of this I had laid my bins down in the driveway to prevent them flying into the neighbours, which leads me to my next point of the bin not even being mine. Fill out this simple form and we'll send you a demo tailored just for you. Advice Please. OK, fingers crossed. You have already failed to deliver on two arranged dates (27 Aug & 2 Sep), and now, after finding my parcel, instead of delivering on 10 Sep as I was informed, my parcel is in fact being returned. I instantly got on a call with Currys indian support (ironic) and was told I now have to wait 14 days for an investigation to occur. It may not display this or other websites correctly. DPD lost my parcel | AVForums This was then updated to it's at the Bham hub at 05.15 on the 16th and is on it's way to magherafelt followed by a further update at 07.18 saying there's a delay with your parcel at our hub. New comments cannot be posted and votes cannot be cast. be treated like that is an awful epxerience. From service failures to invoice errors, learn how you can recover refunds for 50+ carrier errors and save up to 20% of your shipping cost. Enter your parcel details hereto find your estimated time of delivery. If the PC is lost. My questions to anyone who reads this are - is this normal for a package to go missing and quickly turn up? When your parcel has gone missing, the first thing the customer needs to do is open a claim procedure with the company you booked the shipping service. The investigation into locating the parcel commenced on the 20th of March. UPS stolen package. Anyone else had a parcel stolen by the delivery driver? What if you could wave a magic wand to transform one time buyers to repeat customers? Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. For DHL Pckchen International, no liability is offered for damage or loss.
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